Cancellation & Refund Policy

1. Depends on booking type

  • Policies vary by room and offer (very important).
  • Some rooms are:
    • Free cancellation
    • Others are non-refundable

2. Free cancellation (if selected)

  • Many listings allow 100% refund if cancelled before a specific deadline (e.g., a few days before check-in).
  • After that deadline → charges apply.

3. Non-refundable bookings

  • If you booked a discounted/non-refundable room, then:
    • ❌ No refund on cancellation
    • ❌ No refund for no-show

4. No-show / denied check-in cases

  • If you fail to check in or don’t meet ID requirements:
    • Booking is treated as no-show
    • ❌ Refund is usually not given

5. Special conditions

  • Festival dates or peak season bookings may have:
    • Stricter rules
    • Partial or zero refund

⚠️ Important reality

This hotel does not have one fixed universal policy.
👉 Your refund depends on:

  • Where you booked (official site / MakeMyTrip / agent)
  • Room type (refundable vs non-refundable)
  • Cancellation timing

✔️ What you should do now

To know your exact refund:

  1. Check your booking confirmation email
  2. Look for:
    • “Free cancellation before ___”
    • “Non-refundable”
  3. Or contact the hotel directly with your booking ID
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